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At Hotel KP Palace, Talcher, we value the trust you place in us. This Privacy Policy explains how we collect, use, protect, and safeguard your personal information when you use our website, booking system, or services.

1. Information We Collect

When you visit our website or make a booking, we may collect:

• Name, email address, phone number, and billing details.

• Check-in/check-out dates, preferences, and special requests.

• Payment information (processed securely through authorized payment gateways).

• Device, browser, and IP information for website usage analytics.

2. How We Use Your Information

We use your information to:

• Process room bookings, payments, and reservations.

• Provide customer support and respond to your queries.

• Send booking confirmations, offers, and updates.

• Improve our website, services, and guest experience.

• Comply with legal and regulatory requirements.

3. Data Protection

• Your personal data is stored securely and is accessible only to authorized staff.

• Payment details are processed via secure payment gateways – we do not store sensitive card information.

• We implement industry-standard security measures to prevent unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your data only with:

• Trusted service providers (payment processors, IT support).

• Government or legal authorities when required by law.

5. Cookies & Tracking

Our website may use cookies to improve user experience, track preferences, and analyze website performance. You may disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your data (subject to legal requirements).

• Opt-out of promotional communications at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Policy Updates

Hotel KP Palace reserves the right to update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

9. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us:

📍 Hotel KP Palace, Talcher, Odisha
📞 +91 9124570583 / +91 9124570586